• Legal Information

    Innovare Dementia Consultancy

    1. About Innovare Dementia Consultancy

    Innovare Dementia Consultancy provides consultancy, education, research support and innovation services within health and social care, specialising in dementia practice, person-led frameworks and human-rights based approaches.

    All services are delivered in accordance with relevant UK legislation, professional standards and ethical practice guidance.

     

    2. Regulatory & Legislative Compliance

    Innovare operates in alignment with:

    • The Care Act 2014

    • The Health and Social Care Act 2008

    • The Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards)

    • The Equality Act 2010

    • The Human Rights Act 1998

    • UK General Data Protection Regulation (UK GDPR)

    • Data Protection Act 2018

    Where consultancy work relates to regulated services, responsibility for regulatory compliance remains with the commissioning organisation. Innovare provides advisory and evidence-informed guidance but does not assume operational governance of client services.

     

    3. Professional Standards

    Innovare’s work is grounded in:

    • Evidence-based research

    • Ethical consultancy practice

    • Co-design principles

    • Inclusive language standards

    • Person-led frameworks

    Advice and recommendations reflect best available evidence at the time of delivery. However, implementation decisions remain the responsibility of the client organisation.

     

    4. Intellectual Property

    All materials produced by Innovare Dementia Consultancy — including frameworks, training content, written publications, toolkits and visual assets — remain the intellectual property of Innovare unless otherwise agreed in writing.

    Materials may not be reproduced, distributed, or commercially reused without explicit written permission.

    Client-specific reports may be used internally by the commissioning organisation but may not be publicly distributed without consent.

     

    5. Confidentiality

    Innovare treats all client information as confidential unless:

    • Disclosure is required by law

    • There is a safeguarding concern

    • Explicit permission has been granted

    Confidentiality agreements can be arranged prior to project commencement where required.

     

    6. Data Protection & Privacy

    Innovare is committed to protecting personal data and complies fully with UK GDPR and the Data Protection Act 2018.

    Personal information collected through this website (including contact forms or newsletter sign-ups) will:

    • Be processed lawfully, fairly and transparently

    • Be used only for specified purposes

    • Not be shared with third parties without consent

    • Be securely stored

    Individuals have the right to:

    • Access their data

    • Request correction

    • Request erasure (where appropriate)

    • Withdraw consent

    For data enquiries, please contact:
    [Insert professional email address]

     

    7. Website Use

    While every effort is made to ensure information on this website is accurate and up to date, Innovare Dementia Consultancy does not guarantee completeness and accepts no liability for reliance on website content without formal consultancy agreement.

    External links are provided for reference only. Innovare is not responsible for third-party content.

     

    8. Limitation of Liability

    Innovare Dementia Consultancy provides professional advice and guidance based on evidence and expertise. However:

    • Final implementation decisions remain the responsibility of the commissioning organisation.

    • Innovare cannot be held liable for outcomes resulting from independent implementation, adaptation, or deviation from provided recommendations.

     

    9. Equality, Diversity & Inclusion Commitment

    Innovare Dementia Consultancy is committed to inclusive, anti-discriminatory practice in line with the Equality Act 2010. All consultancy and educational work actively promotes dignity, autonomy, and human rights for people living with a dementia.

     

     

     

     

     

     

     

     

     

     

  • Privacy Notice

    Innovare Dementia Consultancy

    Effective date: Feb 2026
    Last updated: Feb 2026

    Innovare Dementia Consultancy (“Innovare”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

    This Privacy Notice explains how we collect, use, store and protect your personal data when you visit our website, engage with our services, contact us, or subscribe to our communications.

    We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    1. Who We Are

    Innovare Dementia Consultancy provides consultancy, education, research and innovation services within health and social care, specialising in dementia care and person-led approaches.

    Data Controller:
    Innovare Dementia Consultancy – 07544025768

    If you have any questions about this Privacy Notice or how your data is handled, please contact us using the details above.

     

    2. What Information We Collect

    We may collect and process the following personal data:

    a) Information you provide directly

    • Name

    • Job title and organisation

    • Email address

    • Telephone number

    • Postal address

    • Information submitted via contact forms

    • Information provided when booking training, consultancy or events

    • Enquiries and correspondence

    b) Information collected automatically

    When you visit our website, we may automatically collect:

    • IP address

    • Browser type and version

    • Device information

    • Pages visited

    • Time spent on pages

    • Referring website addresses

    This information helps us understand how our website is used and improve user experience.

    c) Marketing and communications data

    • Preferences in receiving marketing from us

    • Subscription to newsletters or updates

    • Event registrations

    We do not collect special category data (e.g. health information) via the website unless explicitly provided and required for a specific purpose, such as accessibility adjustments for training events.

     

    3. How We Use Your Information

    We use your personal data for the following purposes:

    • To respond to enquiries

    • To provide consultancy, education and research services

    • To manage bookings and deliver training

    • To send requested information or publications

    • To send newsletters or updates (where consent has been given)

    • To improve our website and services

    • To comply with legal and regulatory obligations

     

     

     

     

     

     

     

     

     

     

     

    4. Lawful Basis for Processing

    Under UK GDPR, we rely on one or more of the following lawful bases:

    • Consent – where you have given clear permission (e.g. marketing emails)

    • Contract – where processing is necessary to deliver agreed services

    • Legitimate Interests – for business development, service improvement and responding to enquiries

    • Legal Obligation – where required by law

    You may withdraw consent at any time by contacting us.

     

    5. How We Share Your Information

    We do not sell your personal data.

    We may share your information with:

    • IT and website hosting providers

    • Email marketing providers

    • Payment processors

    • Professional advisers (e.g. accountants or legal advisers)

    • Regulatory or legal authorities where required

    All third-party providers are required to respect the security of your personal data and to treat it in accordance with the law.

     

    6. International Transfers

    Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

    • UK adequacy regulations

    • Standard contractual clauses

    • Contracts ensuring equivalent levels of data protection

     

     

     

     

     

     

     

    7. Data Security

    We have implemented appropriate technical and organisational measures to protect personal data, including:

    • Secure hosting environments

    • Encrypted data transmission (SSL)

    • Restricted access to data

    • Secure password protocols

    While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.

     

    8. Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

    • Contractual and service delivery requirements

    • Legal, accounting or reporting requirements

    Marketing data will be retained until you withdraw consent or request removal.

     

    9. Your Data Protection Rights

    Under UK GDPR, you have the right to:

    • Access your personal data

    • Request correction of inaccurate data

    • Request erasure (“right to be forgotten”)

    • Restrict processing

    • Object to processing

    • Data portability

    • Withdraw consent (where applicable)

    To exercise any of these rights, please contact us at care@innovare.care

    You also have the right to lodge a complaint with the UK supervisory authority:

    Information Commissioner’s Office (ICO)
    Website: https://ico.org.uk
    Telephone: 0303 123 1113

     

    10. Cookies

    Our website uses cookies to improve functionality and analyse traffic.

    You can control cookies through your browser settings. For detailed information, please refer to our separate Cookie Policy.

     

    11. Third-Party Links

    Our website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

     

    12. Changes to This Privacy Notice

    We may update this Privacy Notice from time to time. The latest version will always be available on our website with the effective date clearly displayed.

     

     

  • Accessibility Statement

    Innovare Dementia Consultancy

    At Innovare Dementia Consultancy, accessibility is not an afterthought. It is a reflection of our values.

    We believe inclusion is a human right. Our website has been designed to be accessible, usable and welcoming to as many people as possible, including people living with a dementia, unpaid carers, professionals, and those with sensory, cognitive or physical differences.

    We are committed to ensuring digital accessibility for everyone.

    Our Commitment

    We aim to:

    • Design content that is clear, respectful and easy to understand

    • Use inclusive, non-stigmatising language

    • Ensure compatibility with assistive technologies

    • Support users with cognitive, visual, hearing and motor differences

    • Continuously improve accessibility based on feedback and emerging best practice

    Our approach reflects the principles that guide our consultancy work: dignity, autonomy, choice and equity.

    Accessibility Standards

    We are working towards compliance with:

    • Web Content Accessibility Guidelines (WCAG) 2.2 Level AA

    • UK Equality Act 2010 requirements regarding reasonable adjustments

    Where possible, we aim to exceed minimum standards.

    What We Have Done

    To support accessibility, we have:

    • Used clear layout and consistent navigation

    • Ensured sufficient colour contrast

    • Avoided unnecessary animation or flashing content

    • Provided alternative text for meaningful images

    • Structured content using appropriate headings

    • Designed for keyboard navigation

    • Used plain English where possible

    • Avoided jargon and deficit-based terminology

    We recognise that accessibility also includes cognitive accessibility — particularly important for people living with a dementia — and we actively consider this in our digital design.

    Ongoing Improvements

    Accessibility is a continuous process. We are committed to:

    • Regularly reviewing our website

    • Updating content in line with new guidance

    • Acting on user feedback

    • Consulting with people with lived experience wherever possible

    If you encounter any barriers when using our website, we want to know.

    Feedback and Contact

    If you experience difficulty accessing any part of this website, or require information in a different format (such as large print, Easy Read, audio or alternative digital format), please contact us:

    Email: care@innovare.care
    Telephone: 07544025768

    We will respond as quickly as possible and aim to provide a solution within 5 working days.

    Statement Review

    This accessibility statement was last reviewed Feb 2026

    It will be reviewed annually, or sooner if significant changes are made to the website.

  • Terms & Conditions

    Innovare Dementia Consultancy

    Effective Date: November 2025
    Website: www.innovare.care
    Business Name: Innovare Dementia Consultancy
    Contact Email: contactus@innovare.care

    1. Introduction

    Welcome to Innovare Dementia Consultancy (“Innovare”, “we”, “us”, “our”).

    These Terms & Conditions govern your use of our website and services. By accessing this website or engaging our consultancy, education, research or innovation services, you agree to comply with and be bound by these terms.

    If you do not agree with these terms, please do not use this website.

    2. About Innovare

    Innovare Dementia Consultancy provides:

    • Consultancy services in dementia care practice and strategy

    • Education and training programmes

    • Research consultancy and collaboration

    • Development of person-led frameworks and innovation models

    • Speaking engagements and professional advisory services

    Our work is grounded in ethical practice, inclusive terminology and rights-based approaches to dementia care.

    3. Use of This Website

    You agree to use this website lawfully and respectfully. You must not:

    • Use the website in any way that breaches applicable UK laws or regulations

    • Attempt to gain unauthorised access to the website or servers

    • Copy, reproduce, distribute or commercially exploit website content without written permission

    • Introduce malicious software or harmful material

    We reserve the right to restrict access to any user who breaches these terms.

    4. Intellectual Property

    All content on this website, including but not limited to:

    • Text

    • Frameworks

    • Educational materials

    • Publications

    • Logos

    • Graphics

    • Downloads

    • Training resources

    is the intellectual property of Innovare Dementia Consultancy unless otherwise stated.

    No material may be reproduced, distributed, modified or used commercially without prior written consent.

    Where materials are purchased (e.g. training resources), they are licensed for the agreed purpose only and must not be shared beyond the agreed terms.

    5. Consultancy & Training Services

    When engaging Innovare’s services:

    • A written agreement or proposal will outline scope, deliverables and fees

    • Payment terms will be clearly stated within contracts or invoices

    • Cancellations or rescheduling must follow agreed notice periods

    • We reserve the right to decline work that conflicts with our ethical position or professional standards

    All advice and recommendations are provided in good faith and based on professional expertise in dementia care practice and research.

    6. Professional Boundaries

    Innovare Dementia Consultancy provides:

    • Strategic advice

    • Educational guidance

    • Practice improvement support

    We do not provide:

    • Individual medical diagnosis

    • Clinical treatment

    • Emergency support

    • Personal legal advice

    Users must seek appropriate regulated professionals for medical or legal matters.

    7. Limitation of Liability

    While we strive to ensure accuracy and high standards:

    • Website content is provided for general information only

    • We do not guarantee that information will always be up to date or error-free

    • Innovare shall not be liable for indirect, incidental or consequential damages arising from use of this website or services

    Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.

    8. External Links

    This website may contain links to third-party websites. We:

    • Do not control external content

    • Are not responsible for their accuracy or availability

    • Do not endorse external services unless explicitly stated

    Users access third-party sites at their own risk.

    9. Confidentiality

    Where consultancy or research work involves organisational or sensitive information:

    • Confidentiality agreements may apply

    • We will handle shared information professionally and securely

    • We expect clients to respect confidentiality of shared materials and frameworks

    10. Data Protection

    Our use of personal data is governed by our Privacy Notice.

    We comply with:

    • UK General Data Protection Regulation (UK GDPR)

    • Data Protection Act 2018

    Please refer to our Privacy Notice for full details.

    11. Equality & Ethical Position

    Innovare Dementia Consultancy is committed to:

    • Inclusive terminology

    • Rights-based approaches

    • Ethical and non-discriminatory practice

    • Respect for people living with a dementia

    We reserve the right to refuse partnerships that contradict these values.

    12. Changes to These Terms

    We may update these Terms & Conditions from time to time.

    Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any changes.

    13. Governing Law

    These Terms & Conditions are governed by the laws of:

    Scotland and the wider United Kingdom.

    Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

    14. Contact Information

    For enquiries relating to these Terms & Conditions:

    Innovare Dementia Consultancy
    Email: contactus@innovare.care
    Website: [Insert URL]