Module 1 — Understanding Person-Led Practice

Moving Beyond Task-Focused Care

This opening module introduces the foundations of person-led practice and explores the shift away from traditional task-driven models of care. Learners will examine how services can unintentionally prioritise routines, systems, and organisational convenience over individuality, autonomy, and lived experience.

The session explores the evolution from “doing for” to “working with”. It encourages practitioners to reflect on how language, attitudes, assumptions, and organisational culture influence everyday interactions and outcomes.

A key focus of the module is understanding that person-led practice is not simply about being kind or person-centred in principle. It is about actively supporting control, voice, participation, and identity within every aspect of care and support.

Module 2 — Understanding the Person Beyond the Diagnosis

Identity, Life Experience & Human Connection

This module focuses on understanding people as individuals with histories, identities, relationships, values, preferences, and emotional experiences. It explores how ageing, dementia, disability, trauma, loss, and life experiences influence wellbeing and presentation.

The session challenges practitioners to move beyond labels and assumptions. Delegates will explore the importance of recognising the person’s present experience rather than relying solely on historical information or diagnosis-led approaches. It enhances a person led view of - life history, the present and the future should all inform the support a person chooses.

There is significant focus on communication, emotional connection, and understanding how people experience the world around them. Delegates will examine how environments, relationships, sensory experiences, and interactions can either strengthen confidence or contribute to withdrawal and disconnection.

The module also explores the emotional impact of dependency, loss of control, transitions, and institutional routines.

Module 3 — Recognising Unmet Need

Understanding an Individuals’ Presentation.

This module explores how expressions of unmet need are often misunderstood within health and social care settings. Rather than viewing presentations as “challenging,” the session encourages practitioners to understand a presentation as a communication linked to unmet need, emotional pressure, environment and sensory experiences.

Delegates will examine how physical health, pain, communication barriers, trauma, fatigue, fear, loneliness, boredom, sensory overload, and environmental stressors can influence emotional responses.

The module promotes a shift away from reactive “management” approaches toward curiosity, reflection, and proactive understanding.

Practical frameworks and reflective tools are explored to help teams identify contributing factors and improve responses in compassionate and enabling ways.

Module 4 — Meaningful Engagement, Communication & Everyday Practice

Supporting Connection, Participation & Purpose

This module focuses on the importance of meaningful engagement and human connection within everyday practice. Delegates explore how communication, occupation, participation, and inclusion influence emotional wellbeing, confidence, identity, and quality of life.

The session challenges the idea that activity is an “extra” or isolated role within care settings. Instead, it promotes the understanding that meaningful engagement should exist throughout the entire day — within conversations, routines, environments, movement, relationships, and everyday interactions.

Delegates will explore how to support people who may not enjoy group settings, who communicate differently, or who appear withdrawn or disengaged.

There is also discussion around adapting support to individual preferences, abilities, sensory needs, and emotional wellbeing.

Module 5 — Positive Risk, Leadership & Embedding Person-Led Culture

Creating Sustainable Change in Practice

The final module explores how organisations can move beyond policy statements and begin embedding person-led values meaningfully within leadership, environments, and culture.

Delegates examine how fear of risk, organisational pressures, staffing challenges, and compliance-focused approaches can unintentionally restrict independence, autonomy, and quality of life.

The session explores positive risk enablement, supported decision-making, and balancing safety with dignity and rights.

There is also strong focus on leadership behaviours, reflective cultures, and how organisations create environments where person-led practice can genuinely thrive.

The module concludes with practical action planning to help delegates identify realistic changes they can implement within their own settings.

• Define the principles of person-led practice and explain how it differs from task-focused or traditional care models (Person-Centredness).

• Understand the importance of control, choice, consistency, and confidence within support and care.

• Recognise how language, culture, and practice influence lived experience.

• Identify unmet need through a person-led lens.

• Reflect on how environments and routines can either enable or restrict independence and wellbeing.

• Apply practical communication and engagement strategies that support dignity and inclusion.

• Explore approaches to positive risk enablement and decision-making.

• Health and social care staff

• Care home teams

• Nurses and allied health professionals

• Activity coordinators

• Managers and leaders

• Housing and support staff

• Students and trainees

• Professionals supporting people living with a dementia.